The Business Need/Challenge

The Ashridge team wanted their staff to find the time to focus on completing client work while still delivering the high standard of service that their customers had come to expect. They needed a solution that provided everyone with the information they required at the right time. This would ensure that they could meet goals and deadlines in order to match and surpass their customers’ expectations. 

In addition, the management team needed to be able to view the performance and productivity of the company at any given time, allowing them to make critical business decisions. In turn, this would result in an increase of activities that would create more opportunities for marketing.

The Solution

After an initial review period where the company contemplated a number of solutions and providers, Ashridge elected to purchase Microsoft Dynamics NAV from Creative Business Systems.

The Benefits

Improved speed of access to crucial information

The combination of NAV and CBS meant that they experienced improved speed in both the system access and availability of business management information, crucial to the decision making process.

Increased productivity and more control

With remote access consultants could work away from the office, increasing productivity, improving customer satisfaction, reducing the strain on administration, and giving staff better control.

Supporting growth and streamlining processes

NAV has allowed the business to grow by 200%, supporting the expansion with tools that can identify trends, tighten administration procedures and increase productivity.